Posted 1 month ago

JOB SUMMARY

Simple Logic is hiring an Application Support Engineer specializing in the Mutual Fund domain to provide L1/L2 support for business-critical applications. The role involves monitoring application performance, resolving data discrepancies, managing user access, and acting as a bridge between business users and technical teams. Ideal candidates should have domain knowledge in mutual funds and strong troubleshooting and communication skills.

Key Responsibilities :

  • Provide L1/L2 application support for mutual fund business applications.
  • Monitor application performance and troubleshoot issues to ensure high availability.
  • Act as a liaison between the business users and the development/infra teams.
  • Resolve issues related to data discrepancies, user access, reporting, etc.
  • Maintain and support batch jobs, interfaces, and integrations.
  • Create and maintain technical and process documentation.
  • Ensure proper incident, problem, and change management processes are followed.
  • Support UAT and production deployments in coordination with relevant stakeholders.
  • Ensure compliance with internal and regulatory guidelines (SEBI, AMFI, etc.).
  • Required Skills and Experience: Minimum 3 years of experience in Application Support.
  • Prior experience working in the Mutual Fund / Asset Management industry is mandatory.
  • Strong understanding of mutual fund operations and transaction workflows (Purchase, Redemption, Switch, SIP, NAV, etc.).
  • Hands-on experience with applications like MFund, Wealth Spectrum, FinNet, etc., is highly preferred.
  • Basic knowledge of SQL for querying databases.
  • Excellent analytical and problem-solving skills.
  • Good communication and stakeholder management abilities..

Required Skills and Qualifications :

Bachelor’s degree in Computer Science, IT, Finance, or related field.

LOCATION

  • Mumbai

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