Application Support Engineer – Mutual Fund Domain

We are looking for an experienced Application Support Engineer with a strong background in the mutual fund industry. The ideal candidate should have hands-on experience supporting critical business applications, with a focus on mutual fund-related platforms such as MFund, Wealth Spectrum, or similar.

Key Responsibilities :

• Provide L1/L2 application support for mutual fund business applications.
  
• Monitor application performance and troubleshoot issues to ensure high availability.
• Act as a liaison between the business users and the development/infra teams.
• Resolve issues related to data discrepancies, user access, reporting, etc.
• Maintain and support batch jobs, interfaces, and integrations.
• Create and maintain technical and process documentation.
• Ensure proper incident, problem, and change management processes are followed.
• Support UAT and production deployments in coordination with relevant stakeholders.
• Ensure compliance with internal and regulatory guidelines (SEBI, AMFI, etc.).
• Required Skills and Experience: Minimum 3 years of experience in Application Support.
• Prior experience working in the Mutual Fund / Asset Management industry is mandatory.
• Strong understanding of mutual fund operations and transaction workflows (Purchase, Redemption, Switch, SIP, NAV, etc.).
• Hands-on experience with applications like MFund, Wealth Spectrum, FinNet, etc., is highly preferred.
• Basic knowledge of SQL for querying databases.
• Excellent analytical and problem-solving skills.
• Good communication and stakeholder management abilities..